NOTICE: Clerk of Court Phone System

The Clerk of Court phone system is experiencing numerous issues at the 200 Derbigny General Government Building. Phones affected include 24th Civil/Criminal, West Bank Marriage, Mortgage, Administration, and Computer offices. We are currently working with Jefferson Parish to resolve these issues. The following offices can be contacted by email:

Mortgage and Conveyance: mortgageinfo@jpclerkofcourt.us

JeffNet Support: support@jpclerkofcourt.us

Notice for Mortgage and Conveyance Filings

Effective August 1, 2024, for those recording documents via paper format in the Mortgage and Conveyance records, you must submit a self-addressed envelope with sufficient postage for the original paper format documents to be returned to you after the documents have been quality checked and recorded. Otherwise, the paper format documents will be held for pick up for a period of 30 days from the date of recordation. After that 30-day period, the paper documents will be disposed of in the normal course of business in accordance with retention schedules approved by the Louisiana Secretary of State.

Take advantage of e-filing and fax filing by email (see information below). PLEASE TAKE NOTICE that in addition to e-filing documents through the JeffNet system, both civil and criminal documents may be filed by fax. Please refer to the fax filing phone numbers and email addresses provided on the Jefferson Parish Clerk of Court’s website specific to civil and criminal filings. Please also refer to the fax filing guidelines on the Clerk of Court’s website https://www.jpclerkofcourt.us/courts/24th-judicial-district-court/fax-filing-guidelines. Note that, effective January 1, 2026, the legislature has disallowed fax-filing in all state district courts – civil and criminal, including the parish courts. Attorneys may only e-file beginning January 1, 2026. In Jefferson Parish, those attorneys who don’t feel comfortable with e-filing may e-file through a court courier (court runner), whom they may hire/delegate to perform that service for them. This practice satisfies the mandatory e-filing requirement. Should you have any technical difficulties or need further assistance with either e-filing or fax filing by email, you may contact ComputerLab@jpclerkofcourt.us or the Clerk of Court’s IT department by phone at (504) 364-2976.